Who is Contact & Collection Services?
Contact & Collection Services is the fastest growing field contact company in the U.S. We are growing because we know how to get RESULTS for our clients. Contact & Collection Services was founded in 2009 by a team with decades of experience. Our experience as bankers, lenders and collectors, allows us to understand and effectively assist our clients improve contact and collection ratios.
We have a hands –on style: our customer support team, managers, and executives are easy to reach on the phone or by email because we know that when our customers need something, waiting around for an answer is unproductive. We are detail-oriented: our reports include as much information as we can get in a concise, accurate and well-written format. We get fast results: our on-line system is designed to securely facilitate order management and our field agents are incented to achieve the results you need.
Members of CAC Services have held key executive leadership roles in some of the largest financial services organizations in the country, one is licensed with the Bureau of Security and Investigative Services within the state of California, and all are recognized as experienced financial industry veterans . CAC Services members have decades of hands-on experience in the collection of auto loans and auto leases, vehicle inspections, debt negotiation, REO and foreclosure liquidations, field contacts and lending.
Types of Clients
- Auto finance companies
- Major banks
- Credit unions
- Community banks
- Mortgage lenders
- Equipment lessors
- Auto lessors
- Collection agencies
- Insurance companies
Why Contact & Collection Services?
Because we are experts.
Because we are focused.
Because we will get you RESULTS.
Why do we get our customers the results they need? Because we have been in our customer’s shoes and understand what it takes. We built our business model and procedures based on that experience. We have the expertise in the lending and collections industry to know how to deliver the result our clients want. We remain focused on our market segment allowing both our internal staff and our field staff to most efficiently handle our client’s orders. We have avoided using layers and layers of agents and sub-agents which would dilute the quality control of our process. We give our people incentives to produce the speed and quality that we expect. Additionally, our proprietary operating system maximizes performance of field agents and speeds results to our clients.
So, what kind of RESULTS? Results that are fast, that save our clients time and money, and results that aid them with data to make better decisions.
Call or write us today to find out how Contact & Collection Services can benefit your company!