Who is CAC Services?
CAC Services is a field services company providing services such as field contacts (also known as "door-knocks" or "delinquency interviews"), site inspections, vehicle inspections, repossession agency inspections, document signing, and more. We are one of the fastest growing companies in our industry because we know how to get RESULTS for our clients. CAC Services was founded in 2009 by a team with decades of experience. Our experience as bankers, lenders, inspectors and collectors, allows us to understand and effectively assist our clients communicate with their customers and fast and accurate RESULTS.
We have a hands-on approach. Our customer support team, our managers, and executives are easy to reach on the phone or by email. We make that a priority because we know that when our customer needs assistance, waiting around for an answer is unproductive.
We are detail–oriented. Our reports include detailed information in a concise, accurate and well-written format.
We get fast results. Our on-line system is designed to securely facilitate order management and our field inspectors are incented to achieve the results you need quickly. No one is faster than CAC Services!
The management and owners of CAC Services have held key executive leadership roles in some of the largest financial services organizations in the country, one is licensed with the Bureau of Security and Investigative Services within the state of California, and all are recognized as experienced financial industry veterans. CAC Services members have decades of operational experience in the servicing of auto loans and auto leases, commercial site inspections, vehicle inspections, lease-end inspections, field contacts and lending.
Types of Clients
CAC Services specializes in serving the lending industry. We have done a great deal of work for automobile finance lenders. Additionally, we provide third-party inspection services for credit bureaus.
- Major banks
- Credit unions
- Captive auto finance companies
- Credit bureau companies
- Subprime auto lenders
- Mortgage lenders
- Equipment lessors
- Auto leasing companies
- Insurance companies
- Powersports (motororcycle, ATV, etc) finance companies
Why CAC Services?
Because we are experts.
Because we provide nationwide coverage.
Because we will get you RESULTS.
Why do we get our clients the RESULTS they need? Because we have been in our client’s shoes and understand what it takes. We built our business model and procedures based on that experience. We have the expertise in the lending and account servicing industry to know how to deliver the RESULTS our clients want. We remain focused on our market segment allowing both our internal staff and our field staff to most efficiently handle our client’s orders. We have avoided using layers and layers of agents and sub-agents which would dilute the quality control of our process. We give our people incentives to produce the speed and quality that we expect. We undergo regular SSAE 16 SOC 1 audits. We are compliant with all federal, state and local laws and understand the regulatory environment our clients face today: and we have never had an enforcement action, lawsuit or insurance claim made against us. Additionally, our proprietary operating system maximizes performance of field agents and speeds RESULTS to our clients.
What kind of RESULTS? Results that are fast, that save our clients time and money, and that aid them with data to make better decisions.